4 reasons why Sussex County homeowners are switching to fiber internet

For 30 years, Planet Networks has kept Northern New Jersey connected. The Newton, N.J. based company was the first to bring local dial-up internet and DSL to Sussex County back in the ‘90s.

And for the past six years, Planet Networks has been installing fiber internet throughout Sussex County and much of Northern New Jersey. Locals are rapidly signing up for the new, high-speed internet service.

Here’s why Sussex County homeowners are making the switch to Planet Networks’ fiber internet:

1. Straightforward Prices that Never Increase

Cable companies’ rates are always increasing over time, and the high price tag is often compounded by hidden fees.

Planet Networks’ fiber internet rates are lower than the average cable company’s, and comes with no extraneous fees. If you sign up for fiber internet with Planet Networks for $49.99 per month, you will be paying $49.99 per month, total.

In fact, your monthly internet bill will likely go down over time. After 30 years in business, the local company has never once increased its pricing. As the fiber internet provider grows its customer base, it passes the increased profits along to its customers by lowering monthly rates. Since Planet Networks started offering fiber internet, rates have already been reduced three times.

By ditching their cable packages and signing up for fiber internet with Planet Networks – and streaming television instead of cable – thousands of Sussex County residents have significantly reduced their monthly spending.

2. Faster, More Reliable Internet Speeds

If anyone knows how unreliable cable internet can be, it’s Sussex County families. Many are making the switch to fiber as soon as it becomes available in their neighborhood so they can finally have access to fast, consistent internet service.

The new technology is built for longevity. Fiber cables are made of glass, and therefore do not degrade over time. This leads to hardly any outages or interruptions in service – and guarantees that Planet Networks customers are always getting the high-speed internet they pay for.

The internet provided by cable companies, however, is delivered via copper and aluminum wires, which do degrade over time and become corroded, causing increasingly-frequent outages, and decreased internet speeds.

3. Local Support

When you call Planet Networks for anything – whether it’s to get set up with fiber internet, or for customer service – you are never sent overseas, or to an automated answering service. A representative will pick up your call right here in New Jersey.

In fact, Planet Network’s entire team is based out of northern New Jersey, from c-suite executives to customer service professionals and technicians. They’re your neighbors, working and living in the communities they serve.

They take pride in providing exceptional customer service, and it shows. The internet provider has earned over 200 five star reviews on Google.

Here’s one of many:

“Customer service is actually helpful; they are a true 24/7 company,” said Erin K., of Highland Lakes, N.J. “Stephen Harris from installation was quick, effective, and very professional. Any issues are quickly resolved within the hour instead of days! We are so happy we switched to their fiber from the traditional service.”

4. Giving back to the community

When you use Planet Networks, you are investing in your community.

Planet Networks is locally owned and operated, and is dedicated to supporting the Sussex County community. They host websites and provide free internet services to local nonprofits, including volunteer EMS services, soup kitchens, and fire departments. You’ll also find the company sponsoring everything from the Sussex County Fair to local little league teams.

Get Connected Today

Planet Networks has already installed fiber optic cables throughout much of Sussex County, and plans to have 100% covered in 2025.

Call today to get set up with Planet Networks’ fiber internet: (862) 300-3100 or visit online at planet.net.